Higher education in one paragraph
From Joel Best, Flavor of the Month: Why Smart People Fall for Fads, University of California Press, 2006, pp. ix-x.
Department chairs attend many meetings at which the future is unveiled, priorities are articulated, and innovations are announced. Over the years, I have been assured that our university—if not all of higher education— was about to be transformed by affirmative action, the Pacific Rim, assessment, active learning, cooperative learning, distance learning, service learning, problem-based learning, responsibility-based management, zero-based budgeting, broadening the general education requirements, narrowing the general education requirements, capstone courses, writing across the curriculum, multicultural education, computer networking, the Internet, water (don’t ask), critical thinking, quantitative reasoning, and I don’t know what else. I have gone on retreats; participated in program reviews; served on task forces; puzzled over mission statements; written five-year plans, three-year plans, and niche reports; and listened to proclamations from provosts, assistant provosts, deans, associate deans, and wannabe deans. I have been assured with tight-lipped seriousness: “This is not a fad.” Still, after all these amazing transformations, today’s universities do not seem all that different than they were when I was a student.


We are discussing TQM this week, among other things, in my Strategic Management class. This post hit the nail pretty squarely.
I posted part of it it in the class discussion board. Full credit and links, of course.
I am a big believer in continually improving. Continuous Improvement!(tm) not so much.
John Henry
www.changeover.com
Posted by: John Henry | June 01, 2009 at 08:54 PM